Frequently Asked Questions

Everything you need to know about our premium fashion collections.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.

How do I find the right size?

Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in all our Waterbox Aquariums apparel lines.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.